Relationship Manager

Title: Relationship Manager – Funding

Direct Report: Head of Funding Corporate

Key Responsibilities:

1. Build and improve relationships with customers.
2. Review company practices to ensure clients get the most out of their purchases.
3. have a potential opportunity and alert the sales team for a quote.
4. Educate and 9 clients about the company’s products, services and special offers.
5. Attend client complaints and solve problems promptly.
6. Conduct customer surveys and recommend satisfaction ways to increase client satisfaction.
7. Work with internal departments to ensure the company meets client expectations.
8. Oversee the customer relationship management system.

Qualifications:

1. Proven experience as a Client Relations Manager
2. Knowledge of customer relationship management (CRM) practices.
3. Experience in sales or customer service is preferred
4. Problem solving attitude
5. Very good communication skills
6. Talent for fostering positive relationships
7. Team work and leadership skills
8. Customer oriented mindset
9. BSc/BA in Business Administration or similar field