Website PT Bank Aladin Syariah Tbk
Title: Relationship Manager – Funding
Direct Report: Head of Funding Corporate
- Build and improve relationships with customers.
- Review company practices to ensure clients get the most out of their purchases.
- have a potential opportunity and alert the sales team for a quote.
- Educate and 9 clients about the company’s products, services and special offers.
- Attend client complaints and solve problems promptly.
- Conduct customer surveys and recommend satisfaction ways to increase client satisfaction.
- Work with internal departments to ensure the company meets client expectations.
- Oversee the customer relationship management system.
- Proven experience as a Client Relations Manager
- Knowledge of customer relationship management (CRM) practices.
- Experience in sales or customer service is preferred
- Problem solving attitude
- Very good communication skills
- Talent for fostering positive relationships
- Team work and leadership skills
- Customer oriented mindset
- BSc/BA in Business Administration or similar field