Website Bank Jasa Jakarta

Banking

About you

You’re a go-getter with mad juggling skills (or multiple hats) who can thrive in a fast-paced, agile environment.
You have a strong thirst for knowledge and are driven to find solutions that don’t exist yet.
You are comfortable with ambiguity and extremely resourceful (in your past life you could’ve been a detective)
You always find a way to get things done without sacrificing the quality of your work, integrity and values. No task is off limits for you.
You are humble and prioritize the success of the team over your own with an eagerness to help those around you.
You don’t shy away from challenges and have the ability to bounce back from setbacks.

About This Role

Collect payments from the customers via communication tools (phone call, WhatsApp).
Keep tracking of assigned account to identify outstanding debt.
Negotiate pay-off deadline or payment plan.
Investigate and resolve discrepancies while also create trust relationship with debtors when possible to avoid future issues.
Take the initiative to make collection strategies.
Doing work based on company and collection regulations (OJK Regulation for Collection must understand)
Wil be able to achieve the KPI for personal performance and team.
Make activity report and regularly report to Team Leader.

What is required and what we’re looking for

Candidate must possess at least D3 in any field.
At least 1 Year(s) of working experience in the related field is required for this position.
Experiences in Fintech industry is advantage.
Familiar with collection strategies and creative in negotiating repayment terms and method.
Excellent communication skills both in verbal and written.
Have good interpersonal skills.
Familiar with collection’s target and KPI achievement in team.
Able to work together with team or by yourself.
Willing to work shifting and under pressure.

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