Customer Relationship Management Specialist

Website RedDoorz



  • Create, maintain, monitor and optimize CRM programs, including crafting content, managing system triggers, increased personalization, targeted segmentation.
  • Own all KPIs and metrics in order to proactively optimize all CRM programs
  • Collaborate with marketing teams and across teams, including product and data to achieve the collective CRM vision.


  • Familiar with CRM tools (e.g. CleverTap, Netcore, MailChimp, etc)
  • Familiar online marketing strategy (audience understanding, channels knowledge, conversion rate optimization).
  • Strong communication skills to build & maintain collaborative relationships to share the reports & insights of the campaign performance.

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