Career Opportunities: Duty Manager (Mandarin Speaker) (164495)

SHANGRI-LA HOTEL, JAKARTA

MAIN RESPONSIBILITY:
Provides supervision, direction and leadership to all Front Office personnel under the guidance of the Front Office Manager in accordance with the objectives, performance and quality standards, established by Shangri-La Hotels and Resorts, and monitoring guest satisfaction, security, employee activity, physical defects in the hotel 
 
REQUIREMENTS:
Exceptional communication skills in English and Mandarin (both written and spoken)

University degree or diploma in hotel management
Minimum 2 (two) years of work experience in a similar capacity in an international luxury hotel brand

Experienced with Opera PMS
Excellent interpersonal skill and displays initiative 
Ability to lead and motivate the team
Flexible and able to work extended hours when required including Night shift